Last Updated: [08/24/2024]
WILLOW HEALTH AND ITS SERVICES ARE FOR SPECIFIC NON-EMERGENCY MEDICAL CONDITIONS. IF YOU BELIEVE YOU ARE EXPERIENCING A MEDICAL EMERGENCY, PLEASE DIAL 911 OR YOUR LOCAL MEDICAL PROVIDER.
CHECKING ANY BOX TO SIGNIFY YOUR ACCEPTANCE, OR USING ANY OTHER ACCEPTANCE PROTOCOL PRESENTED THROUGH THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, ACCEPTED, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT PERMITTED TO CREATE AN ACCOUNT OR USE WILLOW HEALTH SERVICES. YOU HEREBY GRANT AGENCY AUTHORITY TO THESE TERMS AND CONDITIONS ON YOUR BEHALF.
Welcome to Willow Health LLC. These Terms of Service (“Terms”) govern your access to and use of our website, services, and subscription offerings, including the provision of GLP-1 weight loss medications (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.
Please read these Terms carefully before using our Services. If you do not agree to these Terms, you may not use our Services.
1. Eligibility
1.1 Age Requirement: You must be at least 18 years of age to use our Services. By using the Services, you represent and warrant that you are at least 18 years old.
2. Account Registration
2.1 Account Creation: To use our Services, you must create an account by providing accurate and complete information, including your name, contact information, and payment information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.2 Account Security: You agree to notify us immediately of any unauthorized use of your account or any other breach of security. Willow Health LLC will not be liable for any loss or damage arising from your failure to protect your account information.
3. Subscription Services
3.1 Subscription Plans: We offer subscription plans that provide access to GLP-1 weight loss medications. Subscription plans and pricing details are available on our website. By subscribing, you agree to pay the fees associated with your selected plan.
3.2 Billing and Payment: Subscription fees will be billed to the payment method provided during registration. Subscriptions automatically renew at the end of each billing cycle unless canceled by you in accordance with Section 3.3.
3.3 Cancellation: You may cancel your subscription at any time by contacting us by email or phone. Cancellations will take effect at the end of the current billing cycle, and you will not be billed for the following cycle. We do not offer refunds for any unused portion of prescribed medications.
4. Provision of Medications
4.1 Medication Delivery: Upon receiving a valid prescription, we will arrange for the delivery of GLP-1 weight loss medications to the address provided in your account. Delivery times may vary based on your location and other factors beyond our control.
4.2 Medication Use: You agree to use the medications provided through our Services only as prescribed by your healthcare provider. Misuse of medication can be harmful and is strictly prohibited.
5. User Conduct
5.1 Prohibited Activities: You agree not to use our Services for any unlawful or unauthorized purposes. Prohibited activities include, but are not limited to:
- Tampering with or circumventing the security features of our Services.
- Providing false or misleading information during account registration or use of the Services.
- Reselling or redistributing medications obtained through our Services.
6. Intellectual Property
6.1 Ownership: All content, including text, graphics, logos, and software, available on our website and through our Services is the property of Willow Health LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.
6.2 License: We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes, subject to these Terms.
7. Limitation of Liability
7.1 No Warranties: Our Services are provided “as is” and “as available,” without any warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
7.2 Limitation of Liability: To the maximum extent permitted by law, Willow Health LLC shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Services.
8. Indemnification
You agree to indemnify, defend, and hold harmless Willow Health LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of the Services, violation of these Terms, or violation of any law or the rights of a third party.
9. Governing Law and Dispute Resolution
9.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the state in which Willow Health LLC is incorporated, without regard to its conflict of law principles.
9.2 Dispute Resolution: Any disputes arising out of or relating to these Terms or the use of our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the state in which Willow Health LLC is incorporated.
10. Changes to These Terms
We may update these Terms from time to time in our sole discretion. If we make material changes, we will notify you by email or by posting a notice on our website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
11. Contact Us
If you have any questions about these Terms or our Services, please contact us at:
Willow Health LLC
email: info@willowhealthmeds.com
phone: +1 (321) 218-5242
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.